We believe shopping at www.kayehannabuss.co.uk is as secure as shopping in store. In addition, we respect the privacy rights of our online visitors and recognise the importance of protecting information collected from them.
We take your privacy very seriously. We work hard to make sure that we only use your information in the ways that you want us to. This Privacy Statement explains what information we collect on this website, how and when it is collected, what we use it for now and how we will use it in the future. If you have any questions about the way in which your information is being collected or used which are not answered by this Privacy Statement, please contact us at firstname.lastname@example.org
We have made every effort to display the colours and descriptions of our products that appear on the website as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colours will accurately reflect the colour of product on delivery.
NO JUNK MAIL POLICY
We will only send you marketing messages if you choose to receive them from us or third parties we work with and think you may be interested in hearing from. If you choose to receive our mailings or our partner's mailings, we will only send you details about items and promotions which we think will be of interest to you. If you decide that you no longer want to receive emails from Kaye Hannabuss, you can unsubscribe at any time, including at the footer of all our emails. We will never sell your details to an unconnected third party for marketing purposes.
This Privacy Statement may change and therefore you should review it regularly. We will of course notify you of any changes where we are required to do so. If you have any questions relating to this statement, please email us at email@example.com
HOW YOU CAN VIEW, CHANGE, OR REMOVE INFORMATION
You may view or change your account information at any time by going to the My Account page. Information will be updated immediately.
Alternatively, if you would like to do view, change or remove information you may deactivate it by emailing us at firstname.lastname@example.org . When we delete an account, it is permanently deleted.
WHAT INFORMATION DO WE COLLECT AND HOW WILL WE USE IT
When you place an order with us we collect certain information, which is required to allow us to process your transaction and deliver your order. This includes your personal details, order details, details of your address(es), email address and payment details. We will use this information to process your transaction and dispatch your order and notify you of its despatch. We may at times ask for other details, for example product size and category preferences. These details will be used for profiling and marketing purposes. Providing us with this sort of information is entirely voluntary.
You can choose to sign up for our regular email newsletter or enter our monthly giveaway and to receive other marketing communications from us. By asking to receive this information or entering into our giveaway you consent to be notified when you have won and to receive marketing communications from us using any contact method which you have provided us with, including by post, email, SMS and telephone. On occasion we may ask for feedback from you about the usage or services our website provides to help us develop and improve it further. For quality control and training purposes, we may monitor or record your communications with us. Further, you can at any time write to us, or email us at the address in the "Contact Us" section if you no longer wish to receive such offers and you may unsubscribe from our newsletter at footer of our email or by emailing us at email@example.com
By agreeing to our terms, you allow us to keep your personal information for as long as is reasonably necessary for above purposes unless you ask us in writing to forget any of the information, as required in UK Data Protection Law.
WHAT YOU CAN EXPECT FROM US
We will always comply with the standards, procedures and requirements of UK data protection laws to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully. We may have to pass your information to countries or jurisdictions, which do not provide the same level of data protection as the UK, if necessary for the above purposes. If we do make such a transfer, however, we will (where necessary) always put a contract in place to ensure that your information is properly protected.
In order to process your order and deliver your purchases to you we may have to pass your information to some of our service providers (Shopify). This includes the companies who handle our order dispatch service and our delivery company. Your contact telephone number will be passed on to our courier company who may contact you by phone or text message in order to update you on the delivery date or time of your order. We will only provide these companies with the information, which they need to carry out their jobs. They will only be allowed to use your information in the way in which we tell them, and they will not be entitled to use it in their own right. We may on occasion notify you by e-mail about changes to our terms and conditions, or other important changes to our website or our service.
In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. We may disclose your address and postcode details to check against the IMRG Security Alert or any other Fraud Prevention Scheme. If you believe your details are incorrect you may correct those details by following the procedure below. We will not pass your information to any third parties outside of Kaye Hannabuss , except where required to do so as a part of the sale, disposal or transfer of our business, in whole or in part.
We want to make sure that the information we hold about you is correct and up to date at all times. You can at any time amend or update your information by signing in to your account and updating your details or by emailing Kaye Hannabuss at firstname.lastname@example.org for us to change for you.
You are entitled to ask for a copy of the information we hold about you.
Cookies are stored in order for us to continually improve our website and provide a better online shopping experience for you. They are mainly used for marketing purposes, but they are also used to tell us what country you are coming from so we can make sure that prices are displayed in the correct currency and pages in the correct language.
For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org
If you have any further questions at all then please email us at email@example.com